Contact us
→ A question regarding delivery delay ? Go directly to our Frequently Asked Questions !
→ To track your order, click here: TRACK MY ORDER
→ You did not receive the correct product? Did you notice a defect? Send us a photo of the product in question, accompanied by your order number to contact@la-salopette.fr
→ Your order is a gift and you are afraid of not receiving it on time? Contact our team, via this form, who will send you a gift voucher to print and give while waiting for your order to arrive.
→ For any other request, we invite you to contact us via this form exclusively . A member of our team will respond to you within 72 hours (Monday to Friday, 10:00 a.m. - 4:00 p.m.).
Contact us at:LA SALOPETTE OÜ , Liimi tn 1b-716 Kristiine linnaosa 10621 Tallinn, Estonia
Our telephone number:(+33) 7 56 91 49 75
To track your order shipped via La Poste , use the tracking number provided to you. If this number begins with "6A" or "LP", here is how to proceed:
1. Go to the La Poste website.
2. Look for the “ Package Tracking ” section: Find the package tracking option on the site’s home page.
3. Enter your tracking number : Put your tracking number starting with "6A" or "LP" in the field provided.
4. Click on “ Search ” or “ Track ”**: After entering your tracking number, click on the corresponding button to start the search.
5. View your order information: The tracking page will give you details on the current status of your order, such as its location and delivery status.
If you encounter any problems while tracking your order, do not hesitate to contact La Poste customer service for further assistance.
If you want to get a quicker response regarding the delivery of an order or the choice of a model or size, you can contact Lyro , our virtual assistant present at the bottom right of the site: https ://la-salopette.us/ indicating your order number for example…
Yes, you have 24 hours from the time you placed your order to cancel it. Beyond this deadline, you will have to return La Salopette directly to our premises in France. 🇫🇷
PS: Don't forget to include your order number when communicating with us.
Of course, we are delighted that every customer can proudly display our brand over the years! For any cancellation, return or exchange request, please contact us by e-mail at the following address: contact@la-salopette.us .
If you want, you can take a quick look at our return and refund policies as well as our general conditions of sale .
If you would like a faster response regarding shipping an order, choosing a model or size, do not hesitate to contact Lyro, our virtual assistant available at the bottom of the site: https:// la-salopette.us/ . Be sure to provide your order number for efficient assistance.